Our process

Whether it’s solar, hot water, heating and cooling, induction cooking, EV charging or getting off gas, here’s how it works.

  1. Get in touch

    Tell us what you’re thinking about and we’ll help you work out the right upgrades for your home.

  2. Share a few details

    A couple of recent power bills and a photo of your meter board.

  3. Site visit

    We arrange a trusted installer to visit and assess what suits your home.

  4. You get a quote

    The installer sends you a quote and copies in our team.

  5. We review it

    We check the quote for quality and fair pricing, independently.

  6. You decide

    If you go ahead, installation is usually two to six weeks later.

Frequently asked questions

Do you review quotes from any installer?

Households are welcome to get as many quotes as they like, but we only review quotes from our own installers. Workmanship and quality of service matter so much that we can’t review quotes from companies we don’t know.

Will the installer always do a site visit before quoting?

For solar and battery installations, we insist that our installers visit your home before they issue a quote. For other upgrades it can vary. For example, a straightforward hot water heat pump installation may not need a visit beforehand.

What do you need from me to get started?

We’ll send you a questionnaire asking for details such as the size of your household and your energy usage patterns, plus a few recent power bills and a photo of your meter board.

How long until I hear back from you?

Within 5 business days, usually sooner. If you don’t hear from us, please check your spam folder.

What if you think a quote is too expensive?

We won’t endorse an unfair price, and we’ll give you our honest opinion.

Do I have to go ahead after the quote?

No. It’s your decision, with no obligation.

Can I ask for different options?

Yes. If you ask, installers can quote different options, such as solar system sizes, battery sizes, and hot water heat pump tank sizes and models.

How is the group funded?

We charge our installers a finder’s fee when they win a job through us. Commissions like this are a standard feature in Australia’s rooftop solar industry.

That revenue runs our group: a part-time project manager, our website, our regular Info Events and our community projects. Our annual membership fees ($20 a year) also help. Become a member

Tell me more about your community projects

A portion of our revenue goes towards clean energy projects on community facilities across the Inner West. Sometimes we pay for these fully ourselves, and sometimes we top up with grants from programs such as the federal Stronger Communities Program.

We have supported solar and other projects at:

  • Guthrie House in Enmore
  • Leichhardt Women’s Community Health Centre
  • Styles Street Community Childcare Centre
  • The Aboriginal Medical Centre in Redfern
  • The Asylum Seekers Centre in Newtown
  • Metro Community Housing
  • Marrickville Women’s Refuge
  • The Girls Refuge

Read more in News.

Not ready to start yet?

Come and meet us at a free community Info Event and get your questions answered in person.